Tuesday 1 May 2012

Dump Incompetence, Embrace Aptitude


"As you probably know, all the good product names have been trademarked by companies who are competent."
"Competent? How are we going to compete with that?"
        - Dogbert and Wally (Dilbert Comics)

That quote on the Dilbert series stands absolutely true, no one can compete against competence and so the need of the hour in a knowledge marketplace is truly only competence. So how does one come to recognize it or better still give up years of inability to pursue knowledge with higher gains?
Within the current set up discontent will be shown by dysfunctional processes, many a times what you hear is an answer that will never lead to a solution.  The common excuse being “That’s how we have been doing”, rather than “Maybe there is a better way of approach”.
Some pointers to that would be vague objectives and arbitrary deadlines, meaningless solutions from ineffective management, unintended consequence: worsening morale.
Where as in an enlightened and open knowledge place you get to choose your skills matched and honed by the subject expert that you evaluate and choose. Your satisfaction can only shine in a more enlightened environment, as here the emphasis is on permitting the seekers to achieve excellence, and on providing them with appropriate techniques and tools. In effect, the systems are subordinated to the seekers, as their feedback is valuable and so is their contentment.
Sometimes we invest in knowledge bases that are more data gathering stations rather than facilitating knowledge transfer, so the quest for choosing your expert never arises. As the people writing the documents never exactly understand what knowledge seekers really want or looking for as solution.  Are the content producers the real experts? Do most seekers even know who the experts are? The typical result: knowledge pushed out in this way is not very valuable and certainly not to those with the best skills and knowledge.
So how exactly does an expert get chosen from a multitude? We would expect that if the rules which an expert has acquired from years of experience could be extracted and programmed, the resulting program would exhibit expertise. Again this infers that: “The matters that set experts apart from beginners, are symbolic, inferential, and rooted in experiential knowledge. Experts build up a repertory of working rules of thumb, or "heuristics," that, combined with book knowledge, make them expert practitioners.”
We would like to invite all subject matter experts out here on AttendByVideo.com , to expand their horizons of learning and sharing.

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