"As you probably know, all the good product names have been trademarked by companies who are competent."
"Competent? How are we going to compete with that?"
- Dogbert and Wally (Dilbert Comics)
That
quote on the Dilbert series stands absolutely true, no one can compete against
competence and so the need of the hour in a knowledge marketplace is truly only
competence. So how does one come to recognize it or better still give up years
of inability to pursue knowledge with higher gains?
Within
the current set up discontent will be shown by dysfunctional processes, many a
times what you hear is an answer that will never lead to a solution. The common excuse being “That’s how we have
been doing”, rather than “Maybe there is a better way of approach”.
Some pointers to that would be vague
objectives and arbitrary deadlines, meaningless solutions from ineffective
management, unintended consequence: worsening
morale.
Where as in an enlightened and
open knowledge place you get to choose your skills matched and honed by the
subject expert that you evaluate and choose. Your satisfaction can only shine
in a more enlightened environment, as here the emphasis is on permitting the
seekers to achieve excellence, and on providing them with appropriate
techniques and tools. In effect, the systems are subordinated to the seekers,
as their feedback is valuable and so is their contentment.
Sometimes we invest in knowledge
bases that are more data gathering stations rather than facilitating knowledge
transfer, so the quest for choosing your expert never arises. As the people
writing the documents never exactly understand what knowledge seekers really
want or looking for as solution. Are the
content producers the real experts? Do most seekers even know who the experts
are? The typical result: knowledge pushed out in this way is not very valuable
and certainly not to those with the best skills and knowledge.
So
how exactly does an expert get chosen from a multitude? We would expect that if
the rules which an expert has acquired from years of experience could be
extracted and programmed, the resulting program would exhibit expertise. Again
this infers that: “The matters that set
experts apart from beginners, are symbolic, inferential, and rooted in
experiential knowledge. Experts build up a repertory of working rules of thumb,
or "heuristics," that, combined with book knowledge, make them expert
practitioners.”
We
would like to invite all subject matter experts out here on AttendByVideo.com , to expand their horizons of learning and sharing.
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